If you have a multi-item order, each item may be shipped from a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of backorder, we might ship your item at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible! 

Orders are shipped out directly from any of our many domestic and international warehouses and they will do everything they can to get you your order as fast as they can! due to the popularity of our products, please allow an estimated 2-4 weeks for your order to arrive in the USA (varies from product to product ). other countries can take an estimated 2-6 weeks  (varies from product to product ) due to distance traveling and customs. please note, that due to the extreme popularity of our products, these are only estimates.  

All of our orders are sent with insured shipping and handling. If and the order gets stuck at customs, sent back, or even lost during the delivery process, we apologize! The postal service is out of our control. however, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. please see our refund and return policy for when these might apply to shipping situations. 

The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties, and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes is your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.